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Tag: phone calls

Call tracking or monitoring may be a handy tool for small companies as it can boost performance and uncover possibilities for improvement.
Customer ServiceOperations

What Is Call Tracking?

Call tracking or monitoring may be a handy tool for small companies…

Editorial Editorial
Customer Service Smallbiztechnology
Customer Service

The Secret to Good Customer Service? Real People.

According to Jill Nelson, CEO and founder of Ruby Receptionists, phone calls…

Editorial Editorial

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